These Terms & Conditions govern your use of the fc999 platform, including all casino games, sportsbook betting, payment transactions, and account management features. Please read this document carefully before creating an account or placing any wager.
All fc999 users must be at least 18 years of age. One account per person is permitted. Providing false registration information is grounds for immediate account closure and forfeiture of funds.
All financial transactions on fc999 are processed in Bangladeshi Taka (BDT). Supported methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Withdrawal requests are subject to identity verification.
All bonuses and promotional offers are subject to wagering requirements specified at the time of offer. fc999 reserves the right to modify or withdraw any promotion with reasonable notice to registered players.
Players are responsible for maintaining the confidentiality of their login credentials. fc999 is not liable for losses resulting from unauthorised access due to a player's failure to secure their account details.
Collusion, use of automated betting software, exploitation of software errors, money laundering, and multi-accounting are strictly prohibited. Violations result in account suspension and fund forfeiture.
fc999 may update these Terms & Conditions from time to time. Registered players will be notified of material changes. Continued use of the platform following notification constitutes acceptance of the revised terms.
These Terms and Conditions (hereinafter "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (hereinafter "Player", "User", "you", or "your") and fc999 (hereinafter "fc999", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://fc999.win (hereinafter the "Platform" or "Site").
By accessing, registering on, or using any part of the fc999 Platform — including but not limited to the sportsbook, live casino, slot games, crash games, payment systems, and customer support channels — you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform.
These Terms apply to all users of the fc999 Platform regardless of how they access it — through a desktop web browser, mobile browser, or the fc999 Android application. Use of the Platform in any capacity constitutes full and unconditional acceptance of these Terms.
Important notice: These Terms are written in English. In the event of any translation or interpretation dispute, the English-language version of these Terms shall prevail. fc999 operates exclusively in English for all legal documentation, player communications, and platform interface elements.
The fc999 Platform is strictly available to individuals who are 18 years of age or older. By registering an account, you represent and warrant that you are at least 18 years old. fc999 reserves the right to request proof of age at any time. If a player is found to be under the age of 18, their account will be immediately closed, all pending withdrawals will be cancelled, and any winnings generated will be forfeited.
18+ ONLY. Access to the fc999 Platform by persons under the age of 18 is strictly prohibited. Gambling by minors is illegal. If you are aware of a minor attempting to use this Platform, please contact us immediately at [email protected].
The fc999 Platform is operated for and targeted at players based in Bangladesh. By registering, you confirm that you are accessing the Platform from a location where doing so does not violate any applicable local laws, regulations, or ordinances. It is the sole responsibility of each player to determine whether online betting and casino gaming is lawful in their jurisdiction before registering or placing any wager.
To create a Player Account on fc999, you must provide accurate, complete, and current information including, but not limited to:
You agree to maintain and promptly update your registration information to ensure it remains accurate and complete at all times. Providing false, misleading, or incomplete registration information is a material breach of these Terms and will result in immediate account suspension.
Each player is permitted to hold only one registered account on the fc999 Platform. The creation of multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes a violation of these Terms. fc999 employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, all accounts associated with the same individual may be closed and any funds therein forfeited.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party, allow any third party to access your account, or use another player's account for any purpose. All activity conducted through your account will be treated as having been carried out by you personally.
If you suspect that your account has been accessed without your authorisation, you must notify fc999 immediately by contacting the support team via live chat or at [email protected]. fc999 is not liable for any losses arising from unauthorised account access that results from a player's failure to adequately protect their login credentials.
fc999 operates a Know Your Customer (KYC) verification process. Players may be required to submit identity verification documents at any point, including but not limited to:
fc999 reserves the right to temporarily restrict account functionality — including the processing of withdrawal requests — pending completion of the KYC verification process. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension.
An account that has not been logged into for a continuous period of 12 months will be classified as dormant. fc999 will attempt to notify the registered email address before applying any dormancy-related administrative charges. The applicable dormancy administration fee will be communicated to the player at the time of notification. Players wishing to reactivate a dormant account should contact the support team at [email protected].
fc999 currently accepts the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). The minimum and maximum transaction limits applicable to each payment method are displayed within the cashier section of your account dashboard and are subject to change without prior notice.
Deposits made via mobile financial services including bKash, Nagad, Rocket, and Upay are typically credited to the player's fc999 account within 60 seconds of a successful transaction confirmation. Card deposits via Visa and Mastercard may take up to 15 minutes to be credited. fc999 does not charge fees on deposits; however, the player's payment service provider may impose their own charges, for which fc999 accepts no responsibility.
Withdrawal requests are subject to identity verification in accordance with Section 3.3 of these Terms. Verified withdrawal requests are typically processed within 2 to 6 hours of submission during standard operating hours. Withdrawals must be made to a payment method registered in the same name as the fc999 account holder. fc999 reserves the right to request additional documentation before processing any withdrawal request.
All player balances, wagers, winnings, bonuses, and transactions on the fc999 Platform are denominated exclusively in Bangladeshi Taka (BDT), represented by the ৳ symbol. fc999 does not support multi-currency accounts or real-time currency conversion. Players are responsible for any currency conversion fees that may be applied by their bank or mobile financial service provider.
fc999 reserves the right to delay, refuse, or reverse any deposit or withdrawal transaction that is identified as potentially fraudulent, associated with money laundering activity, or otherwise inconsistent with normal player behaviour patterns. In such cases, fc999 may request additional verification documentation and may report the activity to relevant authorities in accordance with applicable law.
fc999 offers various bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms and conditions communicated at the time the offer is presented. Where a conflict exists between the general bonus terms set out in this section and the specific terms of an individual promotion, the specific promotion terms shall prevail.
Unless stated otherwise in the specific promotion terms, all bonuses credited to a player's account are subject to a wagering requirement before any associated funds may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotional offer. Wagering requirements must be fulfilled within the timeframe specified in the promotion; bonus funds not wagered within that period will be automatically forfeited.
Each promotional offer is available to eligible players only. Unless specifically stated, each player is entitled to claim each bonus offer once only. fc999 reserves the right to determine player eligibility for any promotion at its sole discretion. Players found to be abusing bonuses — including through multi-accounting, collusion, or exploitation of promotional terms — will have bonuses and associated winnings forfeited and may have their accounts suspended.
fc999 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable advance notice. In the event that a promotional campaign contains an error, fc999 reserves the right to correct the error and, where necessary, reverse any transactions processed on the basis of the erroneous terms.
fc999 reserves the right to refuse, limit, or void any bet or wager at its sole discretion, including but not limited to situations where: the stake placed exceeds the applicable maximum stake limit; the event or outcome being bet upon has already commenced or concluded at the time the bet is placed; or a technical error has resulted in the presentation of incorrect odds or game parameters.
All sports betting markets on fc999 are governed by the specific sports rules applicable to each event type. In the event of a match abandonment, postponement, or cancellation, bets will be settled in accordance with the rules for the relevant sport as displayed in the platform's rules section. For cricket markets — including BPL, IPL, T20 World Cup, and bilateral series involving Bangladesh — the Duckworth-Lewis-Stern method applies where relevant in the event of weather interruptions.
Each casino game available on the fc999 Platform is governed by its own game-specific rules, which are accessible within the game interface. All casino games use certified random number generators (RNGs) or, in the case of live dealer games, are operated by qualified human dealers under controlled conditions. RTP (return-to-player) percentages for each game are published by the respective game provider and are available upon request.
Minimum and maximum stake limits apply to all betting markets and casino games. These limits are displayed within the relevant game or market interface and are subject to change without prior notice. fc999 reserves the right to apply individual account-level betting limits at its sole discretion.
The following activities are strictly prohibited on the fc999 Platform. Engaging in any prohibited conduct may result in the immediate suspension or permanent closure of your account, forfeiture of all balances and winnings, and where appropriate, referral to relevant law enforcement authorities.
fc999 is committed to promoting responsible gambling and maintaining a safe gaming environment for all players. The Platform provides a range of responsible gaming tools accessible from within the player account dashboard, including deposit limits, session time reminders, cooling-off periods, and self-exclusion facilities.
Players who believe that their gambling may be becoming problematic are encouraged to make use of the available self-management tools or to contact the fc999 support team directly for assistance. fc999 can facilitate temporary or permanent account restrictions upon player request. For further information on responsible gaming practices and support resources, please refer to the dedicated Responsible Gaming page on this Platform.
Reminder: Gambling should be entertainment. If gambling is no longer enjoyable and feels compulsive, please contact fc999 support at [email protected] or visit the Responsible Gaming section for tools to help you stay in control.
All content on the fc999 Platform — including but not limited to the fc999 brand name and logo, website design and layout, software, graphics, text, data, and game content — is the intellectual property of fc999 or its respective third-party licensors. Nothing in these Terms grants you any licence or right to use, reproduce, modify, distribute, or commercially exploit any intellectual property belonging to fc999 or its licensors without prior written consent.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to copy, cache, frame, scrape, or systematically download any content from the Platform.
To the fullest extent permitted by applicable law, fc999, its directors, officers, employees, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, or technical failures.
fc999 makes no representation or warranty, express or implied, that the Platform will be continuously available, error-free, or free from viruses or other harmful components. Planned and unplanned maintenance periods may result in temporary Platform unavailability, for which fc999 accepts no liability.
In any event, the maximum aggregate liability of fc999 to any individual player in connection with any single claim or series of related claims shall not exceed the total amount deposited by that player during the 30-day period immediately preceding the event giving rise to the claim.
fc999 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
fc999 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties except where required to do so by law, or as necessary to facilitate the provision of Platform services (for example, sharing data with payment processing providers for the purpose of completing transactions).
You may close your fc999 account at any time by submitting a written request to [email protected]. Account closure requests will be processed within 5 business days. Any eligible remaining balance in your account at the time of closure will be returned to you via your verified payment method, subject to the completion of any outstanding KYC requirements and provided no suspected fraudulent activity is associated with the account.
fc999 reserves the right to suspend or permanently close any player account at its sole discretion, including where: a player has breached any provision of these Terms; fraudulent, abusive, or illegal activity is suspected or confirmed; a player's account is identified as a duplicate; or where continued operation of an account poses a legal, regulatory, or reputational risk to fc999.
Where an account is closed by fc999 due to a breach of these Terms, fc999 reserves the right to withhold any balance, bonuses, and winnings associated with that account.
If you have a complaint regarding any aspect of the fc999 Platform, you should first contact the support team via live chat or by email at [email protected]. fc999 aims to acknowledge all complaints within 24 hours and to provide a substantive response within 5 business days of receipt.
Where a dispute relates to the outcome of a specific game or bet, fc999's records shall constitute the primary reference point for resolving the dispute. In the event of a discrepancy between a player's records and those held by fc999's system, fc999's server-side logs shall prevail, except where a clear technical error is demonstrated.
Players who remain dissatisfied following completion of fc999's internal complaints process may seek further recourse through appropriate consumer dispute resolution channels available in their jurisdiction.
fc999 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material — meaning they meaningfully affect player rights or obligations — fc999 will provide registered players with at least 7 days' prior notice via the registered email address or via an in-platform notification. Minor amendments, including corrections of typographical errors, clarifications, or updates required by law, may be made without advance notice.
The date on which these Terms were last reviewed is displayed at the top of this page. Your continued use of the fc999 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 12.1.
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable law. By using the Platform, you agree that any dispute that cannot be resolved through fc999's internal complaints process shall be referred to binding arbitration or the competent courts of the applicable jurisdiction, as determined by fc999 at its sole discretion.
Nothing in this section shall limit fc999's right to seek injunctive or other equitable relief in any court of competent jurisdiction where such relief is necessary to protect fc999's legitimate business interests, intellectual property, or to prevent fraud.
If you have any questions regarding these Terms and Conditions, please contact fc999 using the details below. Note that the email address below is displayed as plain text and is not a clickable link.
Platform: fc999.win
Support Email: [email protected] (plain text — not a clickable link)
Support Hours: 24/7 live chat available via the Platform
Email Response Time: Within 2–6 hours (Bangladesh Standard Time, UTC+6)
If any part of these Terms is unclear, our support team is available 24/7 via live chat. You can also explore our FAQ for quick answers, or log in to manage your account settings.